Services

Human factors engineering for every stage of device development

From the first contextual interview to the final validation report, our team plugs into your program exactly where you need support โ€” backed by HF Workspace for full traceability.

01 โ€” Discover

Contextual & Usability Research

We start where the device will actually be used โ€” the home, the OR, the infusion suite, the field โ€” to understand real users, real environments, and the workarounds people invent when a design doesn't quite fit.

  • โœ“Contextual inquiry & site visits
  • โœ“User & stakeholder interviews
  • โœ“Task analysis & use environment mapping
  • โœ“Use specification development
Researcher conducting a contextual interview with a device user
Usability testing lab equipment recording a simulated-use session

02 โ€” Validate

Formative & Summative Testing

Structured moderated studies โ€” from early formative rounds that catch use errors while changes are cheap, to summative human factors validation testing that stands up to regulatory scrutiny.

  • โœ“Formative usability studies
  • โœ“Simulated-use summative validation
  • โœ“Knowledge task & comprehension assessments
  • โœ“Root-cause analysis of observed use errors

03 โ€” Analyze

Use-Related Risk Analysis

We connect critical tasks and potential use errors directly to design mitigations โ€” creating a defensible, living risk analysis that evolves alongside the device design.

  • โœ“Critical task identification
  • โœ“Use error & harm analysis (uFMEA-aligned)
  • โœ“Design mitigation traceability
  • โœ“Integration with existing risk management files
Anatomical model used in use-related risk analysis discussion
Regulatory documentation and stethoscope on a desk

04 โ€” Submit

Regulatory HFE Submissions

We assemble HFE reports the way reviewers expect to read them โ€” use specification, formative summary, risk analysis, and summative results, fully traceable and ready for FDA or notified body review.

  • โœ“FDA Human Factors / Usability Engineering submissions
  • โœ“IEC 62366-1 usability engineering files
  • โœ“Pre-submission & agency query support
  • โœ“HF Workspace-generated traceability appendices

05 โ€” Enable

Training & Workshops

We help internal teams build lasting human factors capability, not just a one-time deliverable.

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HFE Fundamentals Workshop

A practical introduction to human factors engineering for R&D and quality teams.

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Moderator Training

Hands-on coaching for teams running their own formative usability sessions.

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HF Workspace Onboarding

Get your team fluent in traceable HFE documentation from day one.

Ready When You Are

Tell us about your device program

We'll help you scope the right mix of research, testing, and regulatory support.